A product built by Brainic
Recenzo is our own product for managing Google reviews. This project describes the application’s features, not the results of a client implementation.
The work it covers
A business with multiple locations needs to track reviews, prepare replies, and check them before publication. Negative reviews and reviews in other languages need additional attention.
What we built
- Google Business Profile connections and synchronisation of locations and reviews.
- AI-generated draft replies in multiple languages.
- Classification of reviews requiring attention and review of replies before publication.
- Publication of approved replies from the application.
- Scheduled updates and retries for failed operations.
How it is used
The user sees reviews in one place, checks a suggested reply, and decides what to publish. The application connects receiving a review with preparing and publishing a reply; a person retains approval.